Our commitment to you. We guarantee industry-leading uptime, POPIA-compliant security, and transparent operations for every event host on Quickin Events.
We understand that your event doesn't stop. Our infrastructure is hosted on premium cloud servers with redundant power and network connections. We guarantee that the Quickin Events platform will be available for ticket purchases and management 99.9% of the time.
99.9%
Availability
<50ms
Latency
24/7
Monitoring
Quickin Events is proudly developed and maintained by Canect, a premium digital agency specializing in high-performance web applications. With years of experience in scalable architecture, Canect ensures that our platform remains secure, fast, and cutting-edge.
Visit Canect.coYour data and your attendees' data are protected by enterprise-level security protocols. We do not take shortcuts when it comes to privacy.
All data transmitted between your browser and our servers is encrypted via 256-bit SSL.
Automated daily backups ensure your event data is never lost, stored in multiple geographic locations.
Encrypted at Rest & In Transit
Powered by PayFast, South Africa's Leading Payment Gateway
Quickin Events does NOT store your credit card credentials. All payment processing is handled directly by PayFast. When a user enters their card details, the information is sent directly to PayFast's secure vault. We only receive a confirmation token that the payment was successful.
Scheduled maintenance is performed during low-traffic hours (typically 02:00 - 04:00 SAST). During this time, ticket scanning may be briefly unavailable, but ticket sales usually remain active via cached pages.
We will notify all active hosts 48 hours prior to any major maintenance.
In the unlikely event of a primary server failure, our Rescue Mode automatically activates. This switches traffic to our standby server cluster, ensuring your event page remains online and ticket scanning can continue offline if needed.
Test our infrastructure latency in real-time.
Host enters details. Data is validated and hashed (passwords) instantly.
System checks against fraud databases. POPIA consent recorded.
Data encrypted at rest in our primary database cluster. Backup initiated.
Host gains access to create events and manage finances.
User selects tickets. Session data stored temporarily in Redis cache.
User redirected to PayFast. No card data touches our servers.
PayFast sends secure token. System generates unique QR code & PDF.
Email sent to user. Scanner apps synced instantly for gate entry.
We are fully compliant with the Protection of Personal Information Act (POPIA) of South Africa. Your data and your attendees' data are treated with the highest level of legal and technical care.
When a host cancels an event, ticket sales are immediately frozen. No further transactions can occur.
Our system automatically initiates a full refund rollback to all ticket holders via the original payment method (PayFast). This typically takes 3-7 business days depending on the bank.
While the event is cancelled, transaction records are retained for 5 years as required by SARS tax law, but personal attendee data is anonymized upon request.